Privacy Policy

This Privacy Policy describes how www.skycorestore.com (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit, interact with, or make a purchase from the Site.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information when you contact us for customer support.

For purposes of this Privacy Policy, “Personal Information” means any information that identifies, relates to, describes, or can reasonably be linked to an individual.

Below is a description of the categories of Personal Information we collect and the reasons for collection.

A. Device Information

• Examples of Personal Information Collected: Web browser version, IP address, time zone, cookie data, pages and products viewed, search terms, and interaction data with the Site.

• Purpose of Collection: To ensure proper Site functionality, to optimize user experience, and to analyze usage trends and improve performance.

• Source of Collection: Automatically collected through cookies, log files, web beacons, tags, and pixels.

• Disclosure for Business Purposes: Shared with our ecommerce platform provider, Shopify.

B. Order Information

• Examples of Personal Information Collected: Name, billing address, shipping address, payment details (including credit card information), email address, and phone number.

• Purpose of Collection: To fulfill orders and contractual obligations, to process payments, to arrange shipping and delivery, to provide invoices and order confirmations, to communicate with you, to screen orders for fraud or risk, and to provide marketing communications (where permitted and consistent with your preferences).

• Source of Collection: Directly collected from you.

• Disclosure for Business Purposes: Shared with Shopify and relevant payment and fulfillment providers.

C. Customer Support Information

• Examples of Personal Information Collected: Name, contact information, order details, and communications and support inquiries.

• Purpose of Collection: To provide customer service and technical support.

• Source of Collection: Directly collected from you.

• Disclosure for Business Purposes: Shared with Shopify and service providers assisting in support operations.

2. Sharing Personal Information

We share your Personal Information with service providers who assist us in operating our business and fulfilling our contractual obligations.

For example:

• We use Shopify to power our online store.

• We may share Personal Information to comply with legal obligations, respond to lawful requests (such as subpoenas or court orders), or protect our legal rights.

3. Behavioral Advertising

We use Personal Information to provide targeted advertisements and marketing communications that may be relevant to you.

• Examples: We use Google Analytics to understand how users interact with our Site. We share information about Site usage, purchases, and interactions with advertisements with our marketing and advertising partners.

  This data may be collected directly or through cookies and similar tracking technologies, subject to your consent where required by law.

You may opt out of targeted advertising through the following platforms:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads

• GOOGLE - https://www.google.com/settings/ads/anonymous

• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

4. Use of Personal Information

We use your Personal Information to:

• Offer products and services

• Process payments

• Ship and fulfill orders

• Communicate regarding orders or support inquiries

• Provide updates about new products, services, or promotions (where permitted by law)

5. Lawful Basis (GDPR – EEA Residents)

If you are located in the European Economic Area (EEA), we process your Personal Information under one or more of the following lawful bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Protection of vital interests

• Public interest tasks

• Legitimate business interests that do not override your fundamental rights

6. Data Retention

We retain Personal Information for as long as necessary to:

• Fulfill contractual obligations

• Maintain business and tax records

• Comply with legal requirements

If you request erasure of your Personal Information, we will process such requests in accordance with applicable law.

7. Automated Decision-Making

We do not engage in fully automated decision-making that produces legal or similarly significant effects.

However, Shopify may use limited automated systems for fraud prevention, including:

• Temporary IP denylisting after repeated failed transactions

• Temporary credit card denylisting associated with flagged IP addresses

These measures are temporary and do not have significant legal effects.

8. Your Rights

A. GDPR (EEA Residents)

You have the right to:

• Access your Personal Information

• Request correction or updates

• Request deletion

• Request data portability

• Object to certain processing activities

To exercise these rights, contact:

📧 support@skycoresport.com

Personal Information may be processed in Ireland and transferred outside of Europe (including Canada and the United States) for storage and processing, in compliance with GDPR requirements.

B. CCPA (California Residents)

California residents have the right to:

• Know what Personal Information we collect

• Request access to that information

• Request correction or deletion

• Designate an authorized agent

To submit a request:

📧 support@skycoresport.com

9. Cookies

Cookies are small data files placed on your device to improve your browsing experience. We use:

• Functional cookies

• Performance and analytics cookies

• Advertising cookies

• Social media cookies

Cookies allow us to:

• Remember user preferences

• Maintain session functionality

• Improve site performance

• Analyze visitor behavior

Some cookies are session-based and expire when you close your browser; others are persistent and may remain on your device for up to two years unless deleted.

COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

REPORTING AND ANALYTICS

 

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

You may control cookies through your browser settings. Please note that disabling cookies may affect site functionality.

10. Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not modify our data collection practices in response to such signals.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or operational needs.

Updates will be posted on this page with the revised effective date.